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These companies are self-interested, and for companies "self interest" usually means "customer-focus". Their reputation and the long-term health and loyalty of
by repsilat 8y ago
These companies are self-interested, and for companies "self interest" usually means "customer-focus". Their reputation and the long-term health and loyalty of their users are worth a lot to them.
But yeah, Facebook tries to make Facebook a site you want to visit. Youtube wants you to watch YouTube. Should they try to make sites that aren't engaging?
Maximising ad revenue also seems not terrible for users? A week ago I saw an ad for some pants, and I'm wearing them now. I spent ages walking around town looking for pants I liked. Hopefully next week they start showing me shoes. IMO advertisers and these platforms tend to have incentives pretty closely aligned with their users'.
(Dunno about selling data. I thought that had stopped happening, and I don't like the idea.)