The article begins with the need to fire people as an example of an important but difficult conversation, but then doesn't show us how that should be handled. T

The article begins with the need to fire people as an example of an important but difficult conversation, but then doesn't show us how that should be handled. The article seems more about correcting tardiness, which doesn't seem like it should be a very difficult conversation. I am not in a position to fire someone, nor would I want to be. But let's say that Jane really needs to fire Bill, what universal need should she express and how does that help the conversation? What observations would actually help such a conversation? How does expressing her feelings help? How is that different from a simple "Bill, you aren't the person we need on this team right now, and we have to let you go. Here's what I can do to make this transition as easy as possible." This post is very highly rated so there must be some gem here that I'm missing.