I'm sorry to hear that, must be a really difficult for time for all of you. I doubt there's anything you could have done differently to get a better outcome. Wh

I'm sorry to hear that, must be a really difficult for time for all of you. I doubt there's anything you could have done differently to get a better outcome. When people are in such weird situations, there's no "guaranteed method" to help. They're having a shit time, and they want to take it out on people - and you were there.