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You know, I was about to write a retort that disagreed vehemently, but I re-read and I think you’ve changed my mind. In the presence of a power imbalance, comb
by mercutio2 8y ago
You know, I was about to write a retort that disagreed vehemently, but I re-read and I think you’ve changed my mind.
In the presence of a power imbalance, combined with a lack of mutual respect, I think you’re absolutely right that NVC style observations are worse than a direct command. If there’s no explanation that would lead me, the more powerful person, to change my mind about the behavior, then offering conversational space for it is disingenuous.
I personally try to avoid situations where my direct managers, or my direct reports, don’t feel mutual respect, so I don’t think a power-imbalance is enough in and of itself to invalidate observation-request style discussions.
As it happens, if there’s no power imbalance, but also no mutual respect, I still tend to prefer NVC style communication; but I’ll admit that’s just a personal choice, it’s just a tool in the toolbox, and I tend to reach for it first, because I like the outcomes better. If my counterparty obviously hates it, “let’s get real” is next in the list.
- joyeuse6701 8y agoBased on just this comment alone, your username is fitting :).
- FakeComments 8y agoNothing poisons my respect for a manager faster than NVC style communication when they’re not actually listening to me, they’re merely trying to manipulate my emotions: it shows a deep contempt for me, as a person, and a view of me as a piece of equipment to be maintained rather than a partner in a collaboration.
- peteforde 8y agoSeeing through someone's half-assed attempts to use woo woo management strategy pablum is unquestionably infuriating. They don't have the integrity to just be wrong... they have to wrap it in passive-aggressive management talk. And then they do THAT poorly. Meanwhile, putting in effort or even naturally just being someone that wants to empathize, find common ground and work towards a compromise is noble. When paired with good communication strategies and frankly when practiced through experience, you end up with highly likeable leaders who are the people you turn to in difficult times. Don't hate the people who mean well but haven't learned to communicate like a pro. Save your anger for the people who are full of self-serving lies that don't even bother to manipulate you successfully because they don't really care how you feel. The next time someone deploys Inexperienced Manager 101 aka "the shit sandwich" on you, ask yourself if they are malicious or just ignorant. It could be that they are just trying and failing.