You're right about the tone. If someone has not sincerely committed to believing the NVC framing of the problem is accurate then the tone comes off as incredibl

You're right about the tone. If someone has not sincerely committed to believing the NVC framing of the problem is accurate then the tone comes off as incredibly condescending. You have to believe that the emotional component of the issue is a real problem and not just that you're caring about the emotions of other's as a chore to get what you want.