The answer is to accept it. Problems happens. We are dealing with systems that are inherently complex. You can try to alleviate some problems but in the end th

The answer is to accept it. Problems happens. We are dealing with systems that are inherently complex. You can try to alleviate some problems but in the end this lack of communication is also what create the success. It allows for "slack". It build learning. We have "incidents". This is good. This is where we can learn. What we need is to understand that and learn better. I suppose jessie knows John Allspaw...