I once used booking.com to book a hotel. The description did not match reality (it was a very expensive hotel, 'wifi everywhere' but in reality not in the resta

I once used booking.com to book a hotel. The description did not match reality (it was a very expensive hotel, 'wifi everywhere' but in reality not in the restaurant). I complained with booking.com and they said the hotel would solve it, offer we something. They did not. So booking.com asked if it was solved to satisfaction, to which I replied 'no'. That was it. I never got a review request. Which they normally even send several reminders about. So I was unable to leave a bad review. The shadiness is everywhere. And we just accept this as a Brave New World.