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I think this is a bad take - the reason why Gmail's redesign is bad is because the motivation is bad. They want more lock-in, more engagement etc. Stuff unrelat
by Traster 8y ago
I think this is a bad take - the reason why Gmail's redesign is bad is because the motivation is bad. They want more lock-in, more engagement etc. Stuff unrelated to being a good mail app. The reason the 737 redesign was good was because they actually could lay things out better and make things easier to use and safer. The reason not to redesign was bad - wanting an easy sell, and so the choice of not to redesign was bad, since you're not producing the best produce. Whether or not to redesign isn't the thing that sunk the 737 Max, but it is another manifestation of the same motivation that caused the problems.