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Not sure they refuse to acknowledge it: my wife’s 7+ had this last month and the Apple store said “Oh yeah, known problem” and replaced it free of charge.
by robin_reala 8y ago
Not sure they refuse to acknowledge it: my wife’s 7+ had this last month and the Apple store said “Oh yeah, known problem” and replaced it free of charge.
- Double_a_92 8y agoDid they really admit that their products have problems? Wow. I would have expected them to say something like "Oh yes It was totally your fault, but we can replace it for free because we're nice."
- robin_reala 8y agoYep. Well, “ett känd problem” as this was in Sweden, but they acknowledged it as an Apple thing. Maybe because it was still under EU warranty?
- jbnorth 8y agoYes if it's still under a warranty then Apple will repair or replace it free of charge.