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Given that AirBnB is a YC company, maybe the best strategy is to use the Hacker News support channel? Other YC companies like CoinBase have notoriously bad cus
by TAForObvReasons 8y ago
Given that AirBnB is a YC company, maybe the best strategy is to use the Hacker News support channel? Other YC companies like CoinBase have notoriously bad customer support except for when posts reach the front page of Hacker News
- ibejoeb 8y agoEven if that were something that I could do, it's terrible that the MO is to fuck the customer. * It turns out it was an illegal unit to begin with * The unit was uninhabitable and would be unable to get a CO even if it weren't otherwise illegal * The host wasn't a real person. It was a persona. * A third-party is facilitating the whole thing. That company is called Makomi (https://makomi.com/ https://makomi.com/) and makes its money operating illegal sublets in NYC. Everyone here is playing the arms-length game as if there is some kind of plausible deniability that they are not prima facie illegal, and then they pile on by being dodgy even on top of that. It's unfortunate, because when Airbnb works well, it's great, and when the slightest thing is wrong, it's donkey show.
- deleted 8y ago[deleted]
- lugg 8y agoPlease tell me I'm not the only one who sees the irony here?