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I had been working on an integration between our product and Shopify via an app for just about a week when their updated ToU came out. It is a pain in the butt.
by jonstaab 8y ago
I had been working on an integration between our product and Shopify via an app for just about a week when their updated ToU came out. It is a pain in the butt. I side with MailChimp here, that customer data isn't ours to share with Shopify, especially since it concerns a whole different segment of our merchants' customers (brick and mortar vs ecommerce).
What's not mentioned here is that they also updated the terms to prohibit selling anything on behalf of a merchant without using their checkout api, if your software is integrated with Shopify. But we make a special-purpose POS, that's our value-add. It appears that they just want their cut - of customer data and of fees.
Edit: a link to the ToU discussion on the Shopify forums. https://community.shopify.com/c/Shopify-APIs-SDKs/We-ve-updated-our-API-ToU-and-Partner-Program-Agreement/td-p/490397/highlight/false https://community.shopify.com/c/Shopify-APIs-SDKs/We-ve-upda...
- kartickv 8y agoExactly what data is this dispute about? The article says "customer information captured on merchants’ online stores" but what exactly does that mean?
- jonstaab 8y agoThe definitions are frustratingly vague. "Any customer data excluding sensitive personal data", which doesn't exclude stuff that isn't relevant to them, or things that don't fit in the API. Also, it states that apps "not use an alternative to Shopify Checkout for web checkout or payment processing, or register any transactions through the Shopify API, without Shopify’s express written authorization". That's from 2.3.17-18 of the api terms of use: https://www.shopify.com/legal/api-terms https://www.shopify.com/legal/api-terms