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They have PSTN hookups, which a cloud vendor would not allow. You have to go colo for those. Bandwidth is also not cheap in the cloud, video conferencing would
by jabart 8y ago
They have PSTN hookups, which a cloud vendor would not allow. You have to go colo for those. Bandwidth is also not cheap in the cloud, video conferencing would eat bandwidth. Looks like they spend 61 million a year for data centers, phone connections, software dev, personal expenses or pay another ~$20 million and you get just Lyft's AWS bill.
- icedchai 8y agoWhy wouldn't they use VOIP instead of direct PSTN connection?
- diggan 8y agoGuessing it's because you call a normal telephone number and join a meeting. Handy if you don't have any internet connection.
- icedchai 8y agoVOIP (on the provider side) has let you do that for ages. Services like Twilio, etc. let you set up normal numbers people can call.
- jabart 8y agoWith the amount of country codes they support for call in numbers, it could just be availability, costs and scale. Not all countries have a 100% Voip network. It could also be call quality because they seem to have the better dial-in audio than others. They seem to have their tech stack setup well, so I'm sure there is a very valid reason that is just not common knowledge to those outside of the phone industry.