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>In the pin factory, when learning comes first, we neither expect nor want the workers to improvise on any aspect of the product, except to produce it more effi
by soVeryTired 8y ago
>In the pin factory, when learning comes first, we neither expect nor want the workers to improvise on any aspect of the product, except to produce it more efficiently.
Sounds like a Dickensian nightmare to me. I would have thought some of the best placed people to suggest improvements are the people who build the pins, second only to people who use the pins every day.
Stay classy HBR.
- nerdponx 8y agoYou wouldn't want them to be improvising while on the assembly line. You want their feedback, just not while they're supposed to be making pins. If they're in a position where they need to be improvising in order to make pins correctly or efficiently, that's a bad sign.