"In the end, AOL’s walled garden became irrelevant as people discovered the Web had so much more to offer than the limited view offered by AOL." This analysis

"In the end, AOL’s walled garden became irrelevant as people discovered the Web had so much more to offer than the limited view offered by AOL." This analysis is totally off the mark. What killed AOL largely was its inability to provide broadband to American consumers. The phone and cable companies cut them off. This was before multiple DSL providers were available at a given address. If AOL had the means to provide broadband nationwide, this could have turned out totally differently. Obviously, this point in history does not apply to facebook, thus it is harder to imagine such an impetus that would cause users to leave the service in droves.