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>FB employees were retrieving user passwords? Around two thousand FB employees? This sounds to me like they were writing it into some log analysis tool, and pe
by breischl 8y ago
>FB employees were retrieving user passwords? Around two thousand FB employees?
This sounds to me like they were writing it into some log analysis tool, and people happened to pull it up.
I have no knowledge of FB internals, but as an example let's say they have Splunk, which is a popular distributed log analysis tool (or some custom equivalent, because FB is huge). Splunk makes it very easy to pull up tons of logging for any app - that's what it's for. So write a poorly-constrained query and you can get millions of log lines from many different apps.
It's also feasible that everyone (or nearly so) in the company has access to Splunk.
So if somebody, somewhere accidentally writes passwords into a logfile, and it gets indexed into Splunk, a ton of people might theoretically see it, but just skim past it because it's not what they were looking for. Picture trying to hunt down an error, and wading through many screens full of logging from different apps - if there's a password in there you could easily not notice if you're not looking for it.
That's all speculation, but it's also entirely plausible. All it takes is accidentally logging out those passwords to somewhere that Splunk can see.
Also not trying to say this is in any way OK or acceptable, just that I can understand how a seemingly-small mistake could quickly result in thousands of people having access to passwords.