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Every time I've thought about moving away from Namecheap to something else I've remembered those once in a blue moon times I've actually needed to reach out to
by SnowingXIV 8y ago
Every time I've thought about moving away from Namecheap to something else I've remembered those once in a blue moon times I've actually needed to reach out to support for mission critical type of events. The support I've received has been absolutely stellar. Above and beyond what I would have expected to be their scope of service. I don't know any other providers I hold as highly in support, especially anything coming from a tech company.
My main gripe is that I wish they would include free SSL and they give their UI some love but that's minor as I only access it on certain occasions.
- brobinson 8y agoI dislike Namecheap for a few reasons. They don't let you log in with a _valid_ username and password if you are using a VPN. Their UI is pretty bad, too. If you have an adblocker, you don't see "Submit" buttons on a lot of forms (editing WHOIS information, etc.)... lots of small annoyances with their service.
- naaaaak 8y agoThis is the opposite of my experience with a VPN and uBlock (both work, no issues). Agreed on the UI.
- h1d 8y agoSubmit button problem sounds solvable if people keep bugging the support. It's 1 day job, probably button image or form URL includes 'ad' or something.
- albertvila 8y agoI have a few domains with them and I totally agree that the UI needs some love.