Sorry about the billing issue; that's really frustrating. We've been working on a migration of our billing systems, but that has led to some cases of double cha

Sorry about the billing issue; that's really frustrating. We've been working on a migration of our billing systems, but that has led to some cases of double charges which are unacceptable. Working to make that right now and glad the refund was successful. I'm looking at your ticket now; will make sure this gets solved today.