4 ms·
So you're saying: "shut up and these pills they're good for you!" No thanks. That's disrespectful towards the customer and quite illogical. Why? 1. We deal wi
by setquk 8y ago
So you're saying: "shut up and these pills they're good for you!"
No thanks. That's disrespectful towards the customer and quite illogical. Why?
1. We deal with a lot of personal information and we do not want risk vectors associated with telemetry under GDPR. If you don't have full control over your data then you put your customer data at risk. This is indicated by Microsoft already getting into trouble over Office telemetry leaking customer data.
2. Opt-out is not a logical option because of the fragility of positive configuration. All things should fail safe. Microsoft already broke the opt out for dotnet core on Debian once.
3. It creates a hell of a lot of network traffic to tens of different hosts which makes it difficult to quantify what is telemetry and what isn't.
4. It costs us money to admin. Literally a pile of cash goes into compliance every year and this makes it harder and more expensive trying to plug all the holes in a giant swiss cheese. We'd rather have a cheddar and just make the holes we need in it.
5. If you're not an enterprise customer you can't opt out. This is just WRONG.
With respect to Mozilla and ending support for TLS v1.0 and 1.1, you do what we are doing with TLS deprecation which is communicate with your users, something Microsoft seem to have forgotten about in their drive to marginalise user opinion and move to a subscription model.
The problem is software management has got lazy and stupid and figures that every problem can be solved if you collect enough data about your clients and that total isn't true. What you end up with is a lot of data and a poor signal to noise ratio.
Edit: downvoters - explain yourselves! I explained my perspective!