Mine work perfectly. I’ve heard this being a problem from other sources as well though. Is your phone and/or MacBook older?! If so i suspect the older Bluetoot

Mine work perfectly. I’ve heard this being a problem from other sources as well though. Is your phone and/or MacBook older?! If so i suspect the older Bluetooth version may be causing issues here. Other issues: congested use of the Bluetooth wireless frequency. If you are next to a figurative noisy microwave (busy building, loads of people using the same spectrum), there’s nothing one can do. Or the AirPods are simply broken and need replacing.