I think the most important take-away here isn't whether or not you can make a profit with Open Source solutions or not - the take-away is that whether or not a

I think the most important take-away here isn't whether or not you can make a profit with Open Source solutions or not - the take-away is that whether or not a Open Source project is profitable or not is completely irrelevant when discussing the usefulness of said project. It's like complaining that insulin isn't fun enough. Nobody taking insulin was trying to have fun.