4 ms·
>It's bound to generate a ton of support cases, I wonder how they will handle that. They would have to try hard to be worse than Xbox Live Support. Customer se
by muststopmyths 8y ago
>It's bound to generate a ton of support cases, I wonder how they will handle that.
They would have to try hard to be worse than Xbox Live Support. Customer service is dead for most consumer electronics.
- dcole2929 8y agoI've actually found that Microsoft has great support. I've had some asshole from Russia actively trying to steal my LIVE.com email for the last year (for whatever reasons). And every time he finds a way to get in I just fire up the chat and they reset my account.
- stordoff 8y agoI've found Live to have great support. Console arrived with a broken disc drive - shipping label seen sent within an hour, and a free (download) game for the trouble; wanted to cancel a transaction and the site was bugging out - sorted in about five minutes in the online chat; controller broke - free shipping label and back in about a week; console developed a fault in use - ditto.