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> you embrace it, escalate or forward it to the correct people, and then go back to what else you have to do. How would you maintain this habit in a world wher
by afarrell 8y ago
> you embrace it, escalate or forward it to the correct people, and then go back to what else you have to do.
How would you maintain this habit in a world where:
1) Time is limited.
2) Context-switching has a high time cost (see “manager time vs maker time”).
3) Communication takes effort. Describing issues conherently takes at least 15 minutes of focused time.
4) “Noticing an issue” is an event which happens at least 4x per hour? This includes seeing an alert come in via your error-reporting infra and determining if it is or is not spurious.
Your attention would be jerked this way and that. If you are in the process of reporting one issue and see another issue, do you report that first or second? How do you find time to defrag your working memory and to focus on your original task for the day?
We live in a tremendously noisy world.
Without a commitment to focus for 2 hours and ignore things other than your current task, How do you accomplish anything?