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Ask HN: What steps do you take to investigate the cause of an outage?
I’m very curious to understand how others deal with a PagerDuty alert. What actions do you take or tools do you use to investigate an outage?
- WestCoastJustin 8y agoPagerDuty has an awesome page for this actually [1]. There is also awesome advice in the SRE books [2]. [1] https://postmortems.pagerduty.com/ https://postmortems.pagerduty.com/ [2] https://landing.google.com/sre/sre-book/chapters/effective-troubleshooting/ https://landing.google.com/sre/sre-book/chapters/effective-t...