Fair point. Shows and concerts are a one-to-many versus a many-to-many experiences. Everyone hears the same sound versus your steak is perfect and mine is overd

Fair point. Shows and concerts are a one-to-many versus a many-to-many experiences. Everyone hears the same sound versus your steak is perfect and mine is overdone. Although, Broadway shows can have alternative actors perform though in case the main actor gets sick, Lebron James gets hurt, etc. I've never walked out of a restaurant after the food was served. I've had poor experiences at nice restaurants where little was done to remedy the situation, and I've had times where simply moving tables resulted in a free meal. I realize Yelp and Tripadvisor have been known to hide or remove bad reviews, but this often is the best recourse of action along with contacting the manager or owner, or potentially disputing the charge with your cc company. I'm not sure if Tock has any policy specifically in this instance? My guess would be that they leave it to the you and the restaurant to figure out? Interestingly enough, the co-founder of Tock and Alinea just had a public dispute with Cat Cora of "Iron Chef." I've been to Alinea and Next, and had incredible service, but things happen.