3 ms·
There's a mechanism to permanently opt out of messages, but I think we should call that out on the privacy page. It's done at the twilio level, https://support.
by relaunched 8y ago
There's a mechanism to permanently opt out of messages, but I think we should call that out on the privacy page. It's done at the twilio level, https://support.twilio.com/hc/en-us/articles/223134027-Twilio-support-for-opt-out-keywords-SMS-STOP-filtering- https://support.twilio.com/hc/en-us/articles/223134027-Twili..., but we should reinforce that.
We've thought a lot about how, in the future, we create the ability to accept a prompt, so not just anyone can assign one.
The tool's sweet spot seems to be for people that need to be reminded. We had some interesting anecdotal research that said that the more I have to remind <person that I care about> to do something, the more frustrated I got. By the time the task was completed, it was hard to be appreciative or grateful.
Thanks for your feedback!