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- Hopefully, the app provides the recipient of the message a way to opt out of all future messages (and deletes their personal information immediately upon rece

- Hopefully, the app provides the recipient of the message a way to opt out of all future messages (and deletes their personal information immediately upon receipt of such a request). - I'd consider it to be a violation of my privacy if someone who wanted to remind me of something shared my contact details with a third party service without getting my permission first. - I'd consider it to be insulting if someone asked me to do something by sending me automatically generated messages. If it's important enough to remind me about, it's important enough for them to spend the time to send me a personal message. I'd only ever use an app like this to send reminders to myself, and there are already dozens of ways for me to do that (e.g., calendar reminders).

relaunched 8y ago
There's a mechanism to permanently opt out of messages, but I think we should call that out on the privacy page. It's done at the twilio level, https://support.twilio.com/hc/en-us/articles/223134027-Twilio-support-for-opt-out-keywords-SMS-STOP-filtering- https://support.twilio.com/hc/en-us/articles/223134027-Twili..., but we should reinforce that. We've thought a lot about how, in the future, we create the ability to accept a prompt, so not just anyone can assign one. The tool's sweet spot seems to be for people that need to be reminded. We had some interesting anecdotal research that said that the more I have to remind <person that I care about> to do something, the more frustrated I got. By the time the task was completed, it was hard to be appreciative or grateful. Thanks for your feedback!