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The interesting question (in my opinion) is, while it works, who is bearing the hidden costs? In this case, it's making the internet a less productive place to
by munchbunny 8y ago
The interesting question (in my opinion) is, while it works, who is bearing the hidden costs?
In this case, it's making the internet a less productive place to be. So many chat widgets I encounter are now used for growth marketing, not actual support, that whenever I see one I expect it to pop up and seize my attention at an inconvenient moment. Now that everyone is doing it, it's ruining it for everyone else, and something like this browser extension shows up.
If it works for you, then great, I suppose? But if I were the internet dictator I would have placed a ban on preemptive chat messages in these widgets years ago.