1. Applying for a credit card and confused about something that was part of the conditions. Had an answer in less than 5 minutes. 2. My hosting provider’s supp

1. Applying for a credit card and confused about something that was part of the conditions. Had an answer in less than 5 minutes. 2. My hosting provider’s support via the widget is SUPER Amazing. Needed shell access, Tony pulled it of in 7 minutes. Having speed issues for my business site? Migrated to a dedicated IP in under 10 minutes. 3. Numerous other times where I eventually would have a question. Its made me more willing to invest the time asking a question instead of wasting time digging around for an answer that is usually in the realm of customer service or technical support. What it has NOT done is make me any more or less likely to buy the product. I’m mostly ok if it stays collapsed, especially on sites where that doesn’t impact the UI too much. The ones that automatically pop open with roboSteve asking me if I need help...Now those ones are obnoxious.