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My bank, Raiffaisen, has provided immediate support via the built-in chat on their website. Moreover, I'm a foreigner where the branch I utilize is based, and t
by csydas 8y ago
My bank, Raiffaisen, has provided immediate support via the built-in chat on their website. Moreover, I'm a foreigner where the branch I utilize is based, and they had native support in English.
Chat can be done right, and Raiffaisen does it right. They don't harass you with anything, it's just there if you need it, and the representatives seem to have very broad access to provide information.
This is what I'd expect from a support chat.