I use Drift on a few pages of my website https://www.listennotes.com https://www.listennotes.com . It’s a critical channel that users can chat directly with me,

I use Drift on a few pages of my website https://www.listennotes.com https://www.listennotes.com . It’s a critical channel that users can chat directly with me, who built the website. It encourages conversation and I get tons of good feedback directly from users everyday. I don’t place Drift on most pages. I only put it on those pages where users are most likely to ask me questions, e.g., API https://www.listennotes.com/api/ https://www.listennotes.com/api/