You confuse "it's useful" for "it's done well". Chat is super valuable and users should feel like they have the option to initiate a chat. That is not the same

You confuse "it's useful" for "it's done well". Chat is super valuable and users should feel like they have the option to initiate a chat. That is not the same as yelling at them the moment they open your page. And let's not even get started on how much you're fucking over people with screenreaders.