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What industry are you in where you care about getting paged after hours, but you're happy tying your paging to Slack's availability, and you have the engineerin
by awakeasleep 8y ago
What industry are you in where you care about getting paged after hours, but you're happy tying your paging to Slack's availability, and you have the engineering time to devote to recreating and maintaining a paging system?
I'm sure there are industries where that makes sense, but I bet you can imagine there are industries and companies where that doesn't add up.
- sanxiyn 8y agoWe reimplemented paging system with Slack plus Twilio fallback, it made sense for us, but yes I think that's rare. Yes, Slack only was completely unacceptable and we already had Twilio account used for other things.
- damagednoob 8y agoI haven't created my own paging system but I've gotten quite far with Zabbix and Twilio. Zabbix's feature set includes the ability to define teams and schedules and execute a custom command when downtime is detected. That being said, I was happy to hear that my new work had a PagerDuty account because the fewer things I have to host and maintain the better.
- ec109685 8y agoYou still need something like PagerDuty, OpsGenie, etc. for the on call rotation and routing. All I am saying is all the other 1000 features they offer and charge for aren’t needed when you don’t really use their web site at all.
- ec109685 8y agoAlso, my company switched from PagerDuty to OpsGenie and after a week everyone was used to the new system, so that strikes me as more of a commodity.