3 ms·
The last time I looked at PagerDuty (a while ago) it didn't have any kind of "calling tree" equivalent for validated notification escalations. Couldn't really
by jvagner 8y ago
The last time I looked at PagerDuty (a while ago) it didn't have any kind of "calling tree" equivalent for validated notification escalations.
Couldn't really see how that could be true, so I'm assuming I didn't understand the product.
- ody4242 8y agoWe use multiple schedules with Pagerduty, and when an escalation policy is triggered, it can route to multiple additional schedules. So let's say you can escalate to an SME schedule, if a certain incident is not resolved within a certain amount of time. They have a configuration tab for "business services", where you can set up dependencies between services, but we're not using that, so idk how smart is that.