How much can it really change though? It’s a fairly simple concept. I always considered the cost is paying for trust and reliability. I know a text message migh

How much can it really change though? It’s a fairly simple concept. I always considered the cost is paying for trust and reliability. I know a text message might fail. I want those alert redundancies and I don’t want to have to create that system. I tried some of the competitors out to reduce cost, but UX was definitely lacking (opsgenie for example). We stuck with PagerDuty. That being said, as a potential investor, I don’t think it would be hard for these companies to reproduce what PagerDuty does, or anyone. They just happened to be one of the first but companies with large pockets, especially Atlassian/VictorOps can make a lot of headway here. I was surprised to see they aren’t profitable, but I guess a lot of the spend is marketing/sales and the long cycle to get those enterprise customers. Especially the $100k ARR ones.