The value of Pagerduty is not in its notification, but the workflows around it. Alert in the middle of the night? Don't page unless its critical. Management of

The value of Pagerduty is not in its notification, but the workflows around it. Alert in the middle of the night? Don't page unless its critical. Management of on-call schedules, escalate when on-call engineer doesn't answer. We use OpsGenie for this (in addition of sending messages to a chat, but off work that is usually muted or not installed on engineers phone), but PagerDuty has the same functionality.