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This puts me off buying a new car. I’d like to see vehicle manufacturers, for the purpose of regular retail owners, extend the warranty of a vehicle if it spen
by TheSpiceIsLife 8y ago
This puts me off buying a new car.
I’d like to see vehicle manufacturers, for the purpose of regular retail owners, extend the warranty of a vehicle if it spends more time in the workshop than the allotted time set out in the repair manual.
If remove and replace engine is, for example, 10hrs, then the car should be in the shop for no more than, say, two to three days. If it sits there for days > weeks > months waiting for parts the new car warranty should be extended by the same amount of time.
My guess is that’d go a long way to fixing the spare parts waiting times.
What are the possible reasons for such long waiting times on spares? It can’t be freight delays; it can’t be that the part isn’t available.
- lutorm 8y agoWhat are the possible reasons for such long waiting times on spares? The manufacturer makes money putting those parts in new cars, it makes no money sending it out to repair yours...
- TheSpiceIsLife 8y agoYep, that was going to be my first guess. If they can delay delivering your part till next financial year, or the end of the production run for that model, the books look that much better.
- Reason077 8y ago”What are the possible reasons for such long waiting times on spares?” I get the impression that Tesla doesn’t like to keep a lot of parts in inventory. When a spare is ordered, it’s ordered from the manufacturer of that part. Elon actually discussed this on the most recent conference call. He said that they’re trying to improve things by having parts shipped directly to service centres and body shops rather than via a Tesla distribution/logistics centre.
- setquk 8y agoIt’s just as bad at Citroen here in the UK. I had to replace a wheel on mine after I dinked it. Citroen had a two week wait time for this. I managed to get a wheel off eBay next day for £60 and took it to the local hooky tyre outfit who put two new front tyres on and this wheel in 30 minutes while I waited without an appointment.
- bluedino 8y agoeBay is great for items like wheels. I got a like new one for $70, the dealership wanted $390 for ONE, it woudl have been cheaper to buy 4 aftermarket wheels at the tire shop.