i've seen nothing of this southwest feature request in the coverage thus far - is there a source? either way, a customer requesting a design change doesn't mak

i've seen nothing of this southwest feature request in the coverage thus far - is there a source? either way, a customer requesting a design change doesn't make the customer part of the 'decision process' - customers request changes to the vendor, who then decides whether or not the change makes sense, and if necessary tries to influence customer expectations or at worst lose the business if necessary if it does not. If Boeing had a reasonable expectation that the avionics changes for the new jets would impact flight characteristics to the point that the pilots needed to be retrained, then they should have dealt accordingly, even if this meant sticking to the original design you claim and insisting southwest 'suck it up' as far as pilot retraining, and the decision not to do this, if true, was solely theirs to make. also, this wouldn't explain the 'buggy avionics software relying on a single sensor' which could also be part of the equation as I understand it.