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And nothing about the massive downtime fb just experienced yesterday.
by milin 8y ago
And nothing about the massive downtime fb just experienced yesterday.
- sgt 8y agoLuckily it's not a critical service, nor is Instagram. WhatsApp is probably the most critical as a lot of people depend on it every day, even for business purposes.
- kzrdude 8y agoWhy is that, is it incidental or based on the features they offer?
- chc 8y agoOut of the handful of messaging services with end-to-end encryption, I'm pretty sure Whatsapp is the most popular. So the security would probably be the main driver, and the popularity would be why Whatsapp in particular.
- edgarvaldes 8y agoThere are countries (Brazil, Mexico) where B2C use Whatsapp as an official communication channel: displayed on flyers, TV ads, etc. Whatsapp is huge here, so it is only natural to be used as a commercial tool as well.
- eugeniub 8y agoWhatsApp is a Facebook product.
- cheeze 8y agoAgree. I don't think something like FB or even Amazon.com going down has huge impact. People just come back later and get what they need done. OTOH, having a subscription based service in specific going down can be catastrophic because you lose so much customer trust (think Azure, Spotify, etc.). In that sense, I guess amazon.com can be bad too with things like prime video, etc.
- praneshp 8y agoIn fb's case you look at impact from the end-user's perspective, while in Azure/Spotify case you switch to the provider's perspective.
- bacon_waffle 8y agoHere in New Zealand, facebook handles a lot of the smaller scale commerce (like craigslist or gumtree might in other places), also many organisations and businesses only have presences on facebook. It's unfortunate, but there certainly are people here who are impacted by facebook outages. I've heard that ebay's culture has a sense of responsibility to the people who make a living on their platform. As an outsider to both, it does seem like they owe their existence to their users so that sense of responsibility is appropriate.
- chillacy 8y agoEbay’s incentives are at least aligned with their sellers in that they don’t directly compete with them like Amazon does. However in any disputes they take the buyer’s side nearly always.
- bacon_waffle 8y agoI got the impression that ebay employees understand how issues with their platform can result in real people having trouble putting food on the table. Comments like some above make me think that facebook outages maybe aren't taken as seriously as they should be.
- reaperducer 8y agoOn the plus side, m.facebook.com seems much snappier since the reboot.