4 ms·
I don't believe your approach is correct, for multiple reasons. There are valid scenarios for one way communication; those emails are only verifications of tra
by pmlnr 8y ago
I don't believe your approach is correct, for multiple reasons.
There are valid scenarios for one way communication; those emails are only verifications of transaction that can't be simply altered via responding to a mail.
Email has the notion of Reply-to header, although this case, that was not populated.
Making a decision solely noreply@ is why the life of Mr. Null is quite hard.[^1]
No, gmail is not right about this.
[^1] https://www.wired.com/2015/11/null/ https://www.wired.com/2015/11/null/
- lazyasciiart 8y agoIt doesn't matter if the transaction can't be altered if something went wrong. The customer can still have a complaint to register, like "I am not your customer, please stop sending me his receipts".
- theli0nheart 8y agoI have to disagree with you. If you're sending a message to somebody, no matter what the medium, it's the right thing to do to give them a way to respond. Emails are a two-party transaction, not a facility for unidirectional spam.
- mrighele 8y agoA valid return address is not the only way to respond. There could be a link to a support page in the mail, a telephone number or even a mailto: link.
- tdfx 8y agoThere could be, but frequently is not.
- dhimes 8y agogsuite-noreply@google.com sends me invoices.
- theli0nheart 8y agoWhat's your point?
- peterwwillis 8y agoYou can respond by looking up the company and contacting them...
- icedchai 8y agoSorry, this ship sailed about 25 years ago. These days, emails are primarily a facility for notifications and other unidirectional messaging. Some of it is not spam. A lot of it is. I delete rough 20 emails every morning, unread.
- Jach 8y agoPostcards have a long history of disagreement with you.
- theli0nheart 8y agoYou generally don't receive postcards from people you don't know how to get in touch with.
- bashinator 8y agoDo you even feel this way about emails used for a password-reset transaction?
- theli0nheart 8y agoAbsolutely. Why wouldn't I? Let's say I didn't request it. Wouldn't you want a way to reach out to support to let them know that someone might be trying to get into your account?