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> If the end goal of humanity is to be a bunch of loners who only interact with and through machines we're on good tracks. Someone who doesn’t like customer se

> If the end goal of humanity is to be a bunch of loners who only interact with and through machines we're on good tracks. Someone who doesn’t like customer service interactions isn’t necessarily a loner with no human contact in his/her life. The person may be a keen member of clubs, meet people through social networks and then transition to IRL meetups, etc. The difference is that there, people bond over a shared interest, they feel something in common. In a customer-service interaction, there is no common bond, just a transaction, and so the interaction is not cherished human contact. From the shop clerk’s side, it is extremely common to hear complaints about the effort involved in feigning politeness, smiling, etc. Why are you so shocked if some customers feel the same way? > When you move to a tech hot spot to milk the sweet sweet IT money Not everyone on HN is employed in tech.

lm28469 8y ago
I don't know where you live but I traveled quite a bit and I never had to do more than say "Hi, can I have a coffee, thanks" and hand over the money. But let's say for the sake of argument that we do replace all these bs jobs. What happens when you go to a bank for a mortgage and the AI doesn't agree with your conditions ? It's the same problem with autonomous cars, it works good when the conditions are absolutely perfect, the second a problem arise it becomes useless. You end up needing redundant people to watch over machines, just like what happens in factories, but these are job for skilled workers. What happens to all the unskilled workers you replaced ? They find other bs jobs. There are many automated coffee machine in my office, they cost thousand of euros each, every few weeks we have to call the company's technicians to come and fix them because there is always 1 or 2 of them which stop working. What do you think will happen for that $33k robot arm ?

lm28469 8y ago

I don't know where you live but I traveled quite a bit and I never had to do more than say "Hi, can I have a coffee, thanks" and hand over the money. But let's say for the sake of argument that we do replace all these bs jobs. What happens when you go to a bank for a mortgage and the AI doesn't agree with your conditions ? It's the same problem with autonomous cars, it works good when the conditions are absolutely perfect, the second a problem arise it becomes useless. You end up needing redundant people to watch over machines, just like what happens in factories, but these are job for skilled workers. What happens to all the unskilled workers you replaced ? They find other bs jobs. There are many automated coffee machine in my office, they cost thousand of euros each, every few weeks we have to call the company's technicians to come and fix them because there is always 1 or 2 of them which stop working. What do you think will happen for that $33k robot arm ?