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I observed in Costa and others... Even when they use en espresso machine (because perhaps you ordered an espresso), it makes no difference to the final product
by ElBarto 8y ago
I observed in Costa and others...
Even when they use en espresso machine (because perhaps you ordered an espresso), it makes no difference to the final product if that is automated entirely.
A standard espresso machine requires a human only because it cannot automatically reload coffee.
The simple fact is that at this point humans are really only there for the 'experience', not to create the final product.
- chrisseaton 8y agoWell I was in a Costa myself earlier this week and I literally watched them use an espresso machine, and it wasn't just pressing a button. I can see that with my own eyes so I don't know what parallel universe you're living in. (I can see you editing your comment out from underneath me by the way.)
- ElBarto 8y agoWhat do your comments add to my actual point? I obvious know that it is not an actual vending machine at the moment... But it is in all but name. Humans in Costa don't add any value to your cup. They might make you feel better, though, so we'll see if people are fine with being served by a robot (as I already wrote). But, please keep focusing on the literal. When pointing at the Moon...
- chrisseaton 8y agoYour original point was > In most of those chain coffee shops what you get is a coffee vending machine with a human arm to move the cup. What I'm adding is that anyone with eyes can go to a chain coffee shop and see that they aren't using a vending machine.