Setting aside the validity of the dollar amount, the title belies a dangerous view of product development. In the real world, the buck stops with you. Even if

Setting aside the validity of the dollar amount, the title belies a dangerous view of product development. In the real world, the buck stops with you. Even if it's not fair, if there's an issue your users are having, you need to fix it. At their scale, there is no excuse for not polishing every minute aspect of the UX, and that it includes how it interacts with every email service. Expedia stole 187m from themselves by not having their shit together.