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I often go for weeks where HBO Now won't work all or at least much of the time. I try to watch a movie, it says an error occurred and gives me a trace ID. I con
by jeremyjh 8y ago
I often go for weeks where HBO Now won't work all or at least much of the time. I try to watch a movie, it says an error occurred and gives me a trace ID. I contact support, they ask me to reboot my router. They have no idea what trace IDs are for. Could I reboot it again? HBO Now still doesn't support 4k. Netflix virtually never fails for me, is always streaming in high-quality 4k. Whatever they are doing, it is working and they are operating a scale much larger than those other players you mention.
- mlthoughts2018 8y agoI’ve only ever found HBO Go apps to be more reliable than Netflix. Netflix frequently takes forever for content to load, especially heavy menus, and Netflix does a poor job of remembering my place in an episode if I turn it off and switch devices. Additionally, Netflix aggressively blocks VPN traffic, even if I am a US-based customer using US-only VPN locations. Never had any of these problems with HBO apps.