That actually makes me feel simultaneously a lot better and worse that some party, especially Southwest, who in my personal travels has been my favorite airline

That actually makes me feel simultaneously a lot better and worse that some party, especially Southwest, who in my personal travels has been my favorite airline, has been proactive with this. But also kind of like "if a customer had some suspicions about some avionics weirdness or training, why aren't you as a responsible vendor understanding or addressing it holistically?"