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I’ve recently switched to ProtonMail. Here are my takeaways: - web client and mobile clients are functional for day to day work. - IMAP integration (only in p

by badpun 8y ago

I’ve recently switched to ProtonMail. Here are my takeaways: - web client and mobile clients are functional for day to day work. - IMAP integration (only in paid version) is a SNAFU and basically does not work. - support responds to emails, but slowly (takes them 24-48 hours). - importing messages is possible via the (beta) ImportExport tool. The tool is not 100% stable yet, so prepare to waste half a day on it. Honestly, I was disappointed by how some of their software is garbage (esp. the IMAP integration). As security starts with good software practices, it makes me wonder if their service is actually that secure...

tradertef 8y ago
Similar observations. However, I have not tried to use IMAP or Import function. For IMAP, you need to use another software which does the encryption and communication with the server one one side and provides IMAP server to your application on the other side. So, it is an artifact of security application and not because they can not do straight IMAP. Overall, I am happy though..
- badpun 8y ago
  Yep, I was talking about that special software for IMAP (Protonmail Bridge), which they provide and which is very broken.
oh_boy 8y ago
The IMAP bridge is very slow and I guess, if you are someone that needs to retrieve emails every minute, that can get annoying. Otherwise in my experience, the bridge worked without big issues, using Linux (Manjaro and Arch) and macOS.
- beart 8y ago
  It has problems serving a number of clients for to inconsistent protocols
ac29 8y ago
Here's my experience with Fastmail: -Web client is excellent and truly fast. I'd rank it better than gmail, though prior to the latest redesign at gmail that made it an order of magnitude slower, gmail was tied or better. Haven't used their mobile client, but the reviews for the Android version are pretty grim (but the service works flawlessly with the gmail app, and presumably any other IMAP client). -I've yet to have an issue with using any email client. -Only needed to contact support once, but they got back quickly: less than an hour, despite being on the other side of the planet from Australia. -No issue importing, at least from gmail/gsuite.
badpun 8y ago
One more disappointment with ProtonMail - the web client's message search does not work on message body or on attachments... After moving from Gmail, searching became harder.

by badpun 8y ago

tradertef 8y ago

Similar observations. However, I have not tried to use IMAP or Import function. For IMAP, you need to use another software which does the encryption and communication with the server one one side and provides IMAP server to your application on the other side. So, it is an artifact of security application and not because they can not do straight IMAP. Overall, I am happy though..

badpun 8y ago
Yep, I was talking about that special software for IMAP (Protonmail Bridge), which they provide and which is very broken.

oh_boy 8y ago

The IMAP bridge is very slow and I guess, if you are someone that needs to retrieve emails every minute, that can get annoying. Otherwise in my experience, the bridge worked without big issues, using Linux (Manjaro and Arch) and macOS.

beart 8y ago
It has problems serving a number of clients for to inconsistent protocols

ac29 8y ago

Here's my experience with Fastmail: -Web client is excellent and truly fast. I'd rank it better than gmail, though prior to the latest redesign at gmail that made it an order of magnitude slower, gmail was tied or better. Haven't used their mobile client, but the reviews for the Android version are pretty grim (but the service works flawlessly with the gmail app, and presumably any other IMAP client). -I've yet to have an issue with using any email client. -Only needed to contact support once, but they got back quickly: less than an hour, despite being on the other side of the planet from Australia. -No issue importing, at least from gmail/gsuite.

badpun 8y ago

One more disappointment with ProtonMail - the web client's message search does not work on message body or on attachments... After moving from Gmail, searching became harder.