> A question answered in a FAQ or some other form of async communication is much better than one answered by a shoulder tap. This doesn't scale. Eventually, yo

> A question answered in a FAQ or some other form of async communication is much better than one answered by a shoulder tap. This doesn't scale. Eventually, you get to a point where you don't know where to look for context and context ends up getting spread around multiple areas. Complexity cannot be wrapped up in a wiki obviously enough, that you can fully grasp every possible issue without comprehending the whole wiki.