> What happened was that competing companies deliberately created incompatible systems. Doctors’ offices and hospitals that use different records databases can’

> What happened was that competing companies deliberately created incompatible systems. Doctors’ offices and hospitals that use different records databases can’t communicate with each other digitally — but they can via fax. Yeah, that's a common failure, which impedes progress. Anti-competitive NIH and lock-in. And indeed, bad players usually fall in line only when they have no choice.