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I'm interested in the root cause. Console operations and architecture for HA is one of my current responsibilities. It's important to me that customers can dep
by simook 8y ago
I'm interested in the root cause.
Console operations and architecture for HA is one of my current responsibilities. It's important to me that customers can depend on a functional, responsive, and stable console.
I think the console experience heavily influences the trust and overall customer experience of any service.
- WestCoastJustin 8y ago100% agree. I wanted to record some screencasts of the interface today and it is a little inconvenient. However, Google has an extremely robust post mortem process and I am sure they will correct things so this specific event does not happen again [1, 2]. They will typically post some type of public boiled down version of the post mortem too. Hopefully that happens in this case! [1] https://landing.google.com/sre/sre-book/chapters/postmortem-culture/ https://landing.google.com/sre/sre-book/chapters/postmortem-... [2] https://landing.google.com/sre/sre-book/chapters/postmortem/ https://landing.google.com/sre/sre-book/chapters/postmortem/
- sethvargo 8y agoSorry for the interruption. I'm not sure how much information we'll be able to share publicly, but there will definitely be an internal PM once the incident is resolved.
- WestCoastJustin 8y agoYeah, I'm sure there is a healthy omg happening right now :)