It's a term of service (TOS) agrrement, not a professional SLA. Most of us don't pay Linode anything important enough to warrant an SLA. You don't get very st

It's a term of service (TOS) agrrement, not a professional SLA. Most of us don't pay Linode anything important enough to warrant an SLA. You don't get very strict 99.9% SLAs for $20 and $80 a month anyways...