Employee discounts, but what about commission sales? A few years ago, I bought a well reviewed sound bar in the mid price range on Amazon. It sounded awful an

Employee discounts, but what about commission sales? A few years ago, I bought a well reviewed sound bar in the mid price range on Amazon. It sounded awful and I packed it up and sent it back. I did more research and decided to spend 3x as much on a premium soundbar, as long as the audio quality was better than the cheap one- so I had to hear it first. Local Best Buy website showed the model I was interested in in stock, so I went in. The demo unit wasn't working, nor were the other models I may have considered. The employee I asked about this just shrugged his shoulders and walked away- and couldn't answer any other questions about the unit. I had walked in, cash in hand, with intention to buy on the spot. I walked out empty handed and went back to Amazon. Retail's differentiator should be seeing products hands on, and sales assistance from real people. Once Amazon nails immediate gratification, it's all retail will have left.